Service Guarantee

The First Time Done Right Guarantee

We believe in doing the job right first time, every time ! If for whatever reason we have to fix the same problem for your home or office computer, It’s Free !! That’s the Sonic Peace of mind Service Guarantee 

Please Read the Following

Note: Any further work required to the Customers computer as a result of non boot after virus removal is not covered under the service charge for a PC Tune Up, Virus removal can result in system files being removed along with the virus as they are also infected, this can result in system failure and require a System Rebuild or Repair.

Warning: Sonic Computer Services is not responsible for any loss of Customer data or settings. Customers should be aware that repair, maintenance, configuration and installation processes may result in damage to data stored on their computer. Sonic Computer Services therefore strongly recommends that Customers create back up copies on external storage media of any important data stored on their computer before any work commences. Sonic Computer Services does not guarantee the security of any data stored on a Customers computer at the time of service. It is a condition of the provision of the services that the Customer forever release Sonic Computer Services from any claim or related liability arising from any loss of data stored on their computer.

Sonic Computer Services is also not responsible for any passwords relating to third party apps or websites. This is the sole responsibility of the Customer.